As the dynamic world continues to
churn out new information and perspectives, companies not only want to pass on
to their best managers relevant historical knowledge, recognised and
benchmarked skills to support them, but they also want managers to acquire and
develop new and more holistic perspectives and capabilities that allows them to
operate in a realm where they can produce value at the dynamic edges of
uncertainty and emerging realities.
Some of the learning and development
interventions focused at senior management include assigning them to specific
programmes and projects that aim at helping them learn and practice leadership
on the job, build perspective of the business area context and to know and work
with other members in leadership roles. They are often assigned to green field
projects and exploratory areas that can assist in developing newer capabilities
and perspective. They may also be assigned to working with specific partner
organisations which conjoins development of leadership and strategic collaborations.
Companies also engage external
agencies that work with them to identify other opportunities that can
facilitate specific areas of capability and perspective development apart from
using them to manage and/or evaluate the overall development process. Some of
these may be workshops and assignments which address specific areas and others
that address broader needs. Some of these include such as those focused on
Leadership, Scenario Planning and Visioning, Complexity and Systems Thinking,
Personal Presentation, Etiquette and Communication, etc. while there are other
areas of focus maybe function, industry or sector specific.
A key area of focus for a large number
of organisations in the increased globalised work environment is cultural
competence. A number of organisations now include working and proving oneself
in a new cultural environment before they are considered for leadership roles.
Coaching and mentoring arrangements
are also used extensively to support the development process. These arrangements
could be set-up internally or with the help of external agencies or specific
individuals the company holds in regard. In addition these may be used prior to
the selection and promotion or may be on-going.
Apart from positively focused
development, it is also known that some organisations work with senior managers
earmarked for higher roles to address areas of concern in their behavioural
repertoire. These may be focused on habits that may not align with the
organisations values and image, or may be embarrassing for the company and the
person that could publicly or within the organisation potentially cause loss of
respect for the individual and hamper their achievement of results. These again
may require counselling, coaching and mentoring services apart from a dedicated
plan to address the specific concern.
The best companies ensure that the
development plan is holistic, has a high degree of personalisation and is
objective. This generally requires the inclusion of various participants in the
planning and deployment of the programme including, top management, immediate
and preceding line managers, other team members, In-company HR and talent
development teams, external agencies or support personnel and of course the
incumbent.
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